Privacy Policy, Cookies and Terms of Service

This page (together with the documents referred to on it) tells you the terms and conditions under which our partner restaurants supply any of their products listed for you on our website. Please read these terms and conditions carefully before placing any order from our website. By accessing our website and placing an order, you agree to be bound by these terms and conditions and the terms of our use policy.


If you have any questions regarding these terms and conditions, please contact us before placing your order. If you do not accept these terms and conditions in full, please do not use our Service.


1. INFORMATION ABOUT US


BLISCOP is a web platform in charge of the digitalization of the different processes in the restaurant sector. The food is prepared by independent restaurants and we carry out their order and management process.


2. PURPOSE


The purpose of our Service is to provide a simple and comfortable service, putting the customer in contact with the associated Restaurant and with the menu of his choice and offering him the possibility to order the Meals he wants. BLISCOP markets meals on behalf of our partner restaurants, and concludes orders on their behalf. Bliscop also has tools to make easy the management in the restaurants.


2. COMPLETION OF THE CONTRACT


The contract will be understood to have been concluded between BLISCOP and the user of the application at the time when the menu, once the order has been placed, receives a confirmation note from the tool itself. In order to become a Client of the platform, the following requirements must be met:


- Fill in a truthful way the obligatory fields of the registration form, in which personal data are requested such as user name, e-mail, password number and maybe address and telephone.


- If you are a restaurant you must enter: Restaurant name, Country, Province, City, Street, Number, Zip number, Telephone, Order code, Table number, Currency y Restaurant type.


- Accept these Terms of Use, which include acceptance of the Privacy and Data Protection policy.


The User guarantees that all the information on his/her identity and legitimacy provided to BLISCOP in its Platform registration forms is true, accurate and complete, and undertakes to keep his/her data updated.


In the event that the User provides any false, inaccurate or incomplete information or if BLISCOP considers that there are reasonable grounds for doubting the truthfulness, accuracy and integrity of such information, BLISCOP may deny the User access and present or future use of the Platform or any of its contents and/or services.


When registering on the Platform, the user will select a username and a password. Both the username and the password are strictly confidential, personal and non-transferable.


The user undertakes not to disclose the data relating to his account or make it accessible to third parties. The user will be solely responsible in the event of use of such data by third parties, including statements made on the Platform, or any other action carried out using the username and/or password.


BLISCOP cannot guarantee the identity of registered users, therefore, it will not be responsible for the use of a registered user's identity by unregistered third parties. Users are obliged to immediately inform BLISCOP of the theft, disclosure or loss of their username or password, by communicating this to the following e-mail address: contact@bliscop.com


In order to complete the registration on the Platform, the User must provide some data such as: user name, e-mail address, telephone number, etc. Once the registration is completed, all Users may access their profile and complete it and/or edit it as they see fit. Users may cancel their registration on the Platform by sending an e-mail to the following address: contact@bliscop.com


3. OBJECT. SERVICES OFFERED. ORDERS


When you place an order through our Service from outside the restaurant, we will send you, on behalf of the partner Restaurant, an email thanking you for the order and confirming that the order has been received and accepted by the partner Restaurant. The contract for the supply of any Meals you order through us will be between you and the partner Restaurant and will only be formed once we have sent you the confirmation email. Please ensure that you have provided us with a correct email address as this will be the means of communicating with you regarding your order. In the restaurant we will inform you through the application.


Through this application the user, after registering on the platform, will be able to place orders in BLISCOP's associated restaurants for consumption in the establishment itself. By using these services, the user accepts the following conditions: All the products that appear in the application are subject to availability.


Your partner restaurant will be able to offer you an alternative to any meal they cannot provide. Our partner restaurants may use nuts and dried fruit in the preparation of certain meals. If you have any allergies, you can check in the menu information about this. BLISCOP cannot guarantee that meals sold by our partner restaurants are free from allergens.


4. SALE OF ALCOHOL


Persons placing an alcohol order with our partner restaurants must be 18 years of age or older. Alcoholic beverages may only be sold to persons over the age of 18. By placing an order that includes alcohol, you confirm that you are at least 18 years old. BLISCOP reserves the right to refuse to deliver alcohol to anyone who cannot prove that they are at least 18 years of age.


5. PRICE OF PRODUCTS


The price of all meals will be listed in our Service. Prices include VAT. Prices will vary between menus. Prices are subject to change at any time, but changes will not affect orders with respect to the information presented to you in the confirmation, except in the case of an obvious price error, in which case we will inform you as soon as possible about the problem with the price. You will not be able to cancel your order once you have confirmed the order and we have notified you via the confirmation. Despite our best efforts, some of the meals listed on our Service may be incorrectly priced. Normally, the relevant partner restaurant will check the prices as part of the order procedure.


6. FORM AND CONDITIONS OF PAYMENT


Once the service has been completed, the restaurant will be responsible for managing the payment using its usual methods.


7. RETURNS AND REFUNDS


If, for any reason, there is an error in the collection of the bill, the user must inform the restaurant because they are responsible for the collection of the order.


8. OUR RESPONSIBILITY


To the extent permitted by law, BLISCOP provides our Service and content "as is" and on an "as available" basis, and we make no representations or warranties of any kind, express or implied, with respect to the content or availability of our Service, nor can we guarantee that it is error-free or that any defects will be corrected in a timely manner. Without prejudice to the provisions below, neither BLISCOP nor any associated Restaurant shall have any liability to you for any loss or damage, whether direct, indirect, special or consequential, arising in contract, tort (including negligence) or otherwise from your use or inability to use our Service. In the event that BLISCOP or the associated Restaurant is found to be liable to you, our total obligations shall be limited to the purchase price of the Meals that you have paid for in your order. This does not in any way exclude or limit BLISCOP's or any Partner Restaurant's liability for anything which it would be illegal for us to exclude, nor does it attempt to exclude both our and our Partner Restaurants' liability, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. BLISCOP shall not be liable for any failure or delay of the establishment in providing the service, and shall be solely responsible for the proper functioning of the application throughout the process of providing the service.


9. INTELLECTUAL PROPERTY RIGHTS


All intellectual property rights in the application are owned by BLISCOP and nothing in these Terms shall constitute an assignment thereof. Intellectual Property rights include patents, rights in inventions, utility models, copyrights and related rights, trademarks, service marks, trade names, business and domain names, trade dress or display rights, non-competition rights, unfair competition, design rights, software rights, database rights, topography rights, moral rights, rights to confidential information (including know-how and trade secrets ) and any other intellectual property rights, whether registered or not, and including all applications and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection anywhere in the world.


10. UPLOADING MATERIAL TO OUR SITE AND OUR SERVICE


Any material you upload to our Service will be considered non-confidential and non-proprietary, and you acknowledge and agree that we have the right to use, copy, distribute, sell and disclose to others such material for any purpose connected with our business. To the extent that such material is protected by intellectual property rights, you grant us a perpetual licence, for all territories worldwide and free of charge, to use, copy, modify, distribute, sell and disclose to others such material or information for any purpose connected with our business.


11. COMMUNICATIONS


In compliance with applicable regulations, part of the information or communications sent to the user will be in writing. By using our web site and mobile platform you agree that communications with BLISCOP will be primarily electronic. BLISCOP will contact the user through the application itself.


For contractual purposes, the user accepts these means of communication and acknowledges the validity of the contracts, notices, information and other communications provided to him/her by these means. This condition does not affect the rights that may correspond to him/her.


Communications to BLISCOP should be made to the following address: contact@bliscop.com. The user will be notified by means of the e-mail address provided when registering in the application. The use of your personal information provided through the Web will be governed by our Privacy Policy and Cookies Policy.


12. PRIVACY POLICY


The User, by providing BLISCOP with his/her personal data through the electronic forms on the Web or the Application, expressly consents to BLISCOP processing such data under the terms of this Privacy and Data Protection Policy clause and for the purposes expressed herein. Before registering with BLISCOP, users should read this Privacy and Data Protection Policy.


When registering, users must provide some data for the creation of their account and the editing of their profile. They must provide the following data: Username, Password, Email and maybe Telephone and Address.


If you are a restaurant you must enter: Restaurant name, Country, Province, City, Street, Number, Zip number, Telephone, Order code, Table number, Currency y Restaurant type.


Once registration is completed, all users can access their profile and complete and/or edit it as they see fit. The information and data provided by the user will be available at all times in their user account and can be modified by the user through the edit profile option.


The user agrees to enter real and true data. Likewise, he/she will be solely responsible for any damages that BLISCOP or third parties may suffer as a result of the lack of veracity, inaccuracy, lack of validity and authenticity of the data provided. The data collected by BLISCOP will be exclusively used for the purpose defined in the present General Conditions of Use of the Web.


13. NULLITY


If any provision, or portion thereof, of the Terms of this mobile application is found by any court or competent authority to be unlawful, void, or otherwise unenforceable, such provision or portion thereof shall be severed from the Terms of the application, and the remaining Terms of the application shall be governed as if the provision, or portion thereof, that is unlawful, void, or otherwise unenforceable, had never been agreed upon.


14. RIGHT TO CHANGE TERMS AND CONDITIONS


BLISCOP reserves the right to revise and amend these Terms and Conditions from time to time. The user will be subject to the policies and terms and conditions in effect at the time of placing an order.


15. PROTECTION OF PERSONAL DATA


All personal data obtained by BLISCOP from the user will be processed in accordance with our privacy policy, which is incorporated into these Terms and is available here.


16. APPLICABLE LAW AND JURISDICTION


The Conditions of this application shall be governed by and interpreted in accordance with Spanish law. BLISCOP and the user, expressly waiving any other jurisdiction or applicable legislation that may correspond to them, submit to the legislation of ordinary Spanish law and to the jurisdiction of the Courts and Tribunals of the city of Madrid (Spain), waiving any other jurisdiction that may correspond to them.


Please understand that if you refuse to accept them you will not be able to order through our application.


Legal Notice and Privacy Policy


Corporate purpose. BLISCOP is a company dedicated to the development, design, and marketing of a software through which users can place orders from their mobile device in the collaborating restaurants.


Identification. In compliance with the duty of information contained in Article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, the data provided here corresponds to the owner of the website Bliscop.es, Bliscop.app and Bliscop.com


Title: BLISCOP Address: Madrid Email: contact@bliscop.com


Intellectual and industrial property. All the Industrial and Intellectual Property rights of all the elements contained in this web site belong to BLISCOP and are protected by Spanish and international laws on Intellectual and Industrial Property. The total or partial reproduction of this web site and any of its contents is expressly prohibited without the express written permission of BLISCOP.


Access to the web site does not imply any kind of waiver, transfer, licence or assignment of such rights by BLISCOP or the owners of the rights to the distinctive signs shown on this web page, unless expressly stated otherwise.


Terms of use. Access to this website implies the acceptance of these conditions of use without reservation, which regulate access to and use of the website in order to make information about our services available to users.


The use of the contents of this website for commercial purposes or for distribution, transformation or communication is expressly prohibited.


BLISCOP shall not be liable for any consequence, damage or harm that may arise from such use or use of the information


Both the access to this website and the use that may be made of the information contained therein is the exclusive responsibility of the person carrying it out.


The user agrees not to use the information published on this website for illegal or harmful purposes or effects, not to damage or disable the information and not to take any other action that may be contrary to the content of this Legal Notice.


BLISCOP reserves the right to modify the contents of the commercial offer of its services when it deems it appropriate and to keep its contents updated.


BLISCOP cannot guarantee that there will be no interruptions or errors in accessing this web site, although it will make every effort to avoid them.


Data Protection Policy. In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and its implementing regulations, you are hereby informed that the personal data provided by you will be processed in order to provide you with the requested information on our services and renovation projects, technical management of buildings and interior design and to manage our business relationship.


By completing the form on the web site or any other type of request for information sent to BLISCOP, the interested party gives his or her express consent to the processing of his or her personal data.


Under no circumstances will BLISCOP use the personal data of the interested parties for purposes other than those mentioned above, nor will it communicate them to third parties without the prior and express consent of the affected party, and it undertakes to maintain due professional secrecy and to establish the necessary technical and organisational measures to safeguard the information in accordance with the requirements established in the aforementioned Regulations.


Your personal data will be kept in our records for the time necessary for the correct performance of the tool. However, at any time you can request access to your personal data and its rectification or deletion. As well as, limit their treatment, or directly oppose to the treatment or exercise the right to the portability of them. We also inform you of your right to file a complaint with the Spanish Data Protection Agency if you consider that your rights are not being respected in the processing of your data.


BLISCOP reminds adults in charge of minors that it will be their sole responsibility if a minor enters their details to request a service. It also informs them that there are computer programs to limit navigation by filtering or blocking certain content.


Social networking. By following our social network profile you expressly consent to the processing of your personal data in accordance with their privacy policy. You also expressly consent to BLISCOP's access to the processing of your data.


Social networks. By following our social network profile you expressly consent to the processing of your personal data in accordance with their privacy policy. You also expressly consent to BLISCOP's access to the processing of your data contained in the list of friends and to the publication of news about the services offered by BLISCOP on your wall.


In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT, we inform you that the personal data of BLISCOP's followers on social networks will be incorporated into a file owned by BLISCOP with the aim of keeping you informed through social networks about news related to the services offered by BLISCOP through its application. Your request to connect, necessarily implies your consent to the indicated treatments.


The publication of comments and content on social networks will become public information, so users should be especially cautious when deciding to share their personal information. BLISCOP is not responsible for the information users enter on the site. However, persons whose personal information is published or included in comments may request BLISCOP to cancel their information.


At any time, you can exercise your rights of access, rectification, deletion and opposition, limit the processing of your data, or exercise the right to the portability of your data. All this must be done in writing, accompanied by a copy of an official document identifying you, addressed to BLISCOP. In the event of disagreement with the processing, you also have the right to file a complaint with the Spanish Data Protection Agency.


The user is obliged not to use the tool for purposes that are harmful to the companies that offer their services in the application. He will be responsible for any malicious action regardless of the purpose of it.


Links to other websites. The links you can find on this website are a service to users. These pages are not operated or controlled by BLISCOP and therefore BLISCOP is not responsible for the contents of those websites nor are they covered by this Legal Notice. If you access these web pages you should be aware that their privacy policies may differ from ours.


Applicable law and jurisdiction. This Legal Notice is governed by current Spanish legislation applicable to it.


For the resolution of any disputes which may arise as a result of the provisions of these provisions and their interpretation, application and enforcement. The user, by virtue of the acceptance of the conditions contained in this Legal Notice, expressly waives any other jurisdiction that may correspond to him/her.


In any case, within the Spanish jurisdiction, if the legislation allows to be submitted to a specific jurisdiction, the user expressly renounces to the jurisdiction that could correspond to him/her and voluntarily submits to the jurisdiction of the Courts and Tribunals of Madrid.